Website Privacy
Policy

1. Introduction

Rayleigh Cricket Club ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your information strictly in relation to your use of our website (rayleighcc.com) and the digital communication tools integrated into it.

Rayleigh Cricket Club is the Data Controller for the purposes of UK data protection law.

This policy applies only to technical and communication-related data processed through this website.

2. Information We Collect & Process

2.1 Website Visitors (Non-Members)

When you visit our website or submit a contact form, we may collect:

• Personal Details
  • Name
  • Email address
• Technical Data
  • IP address
  • Browser type
  • Device information
  • Usage data collected through cookies

2.2 Club Members

While detailed membership data is held separately under our Club Privacy Policy, we import limited contact details into the website mailing system solely to enable club communications.

• Name
• Email address

3. How We Use Your Information

3.1 Website Enquiries

To respond to questions or messages submitted through website contact forms.

Legal Basis: Legitimate Interests — It is in our legitimate interest to respond to public enquiries and administer club activities.

3.2 Club Administration Communications (Service Emails)

• Fixture updates and team selection
• AGM and EGM notices
• Membership renewal reminders
• Critical club news (e.g., ground closures)

Legal Basis: Legitimate Interests — These communications are necessary for the effective administration of your membership.

3.3 Promotional & Third-Party Communications (Marketing)

To send non-essential news, including:

• Social event notifications
• Offers from club sponsors or partners
• Third-party newsletters

4. How We Share Your Data

We do not sell your personal data. We only share personal data where necessary in the following circumstances:

• Service Providers: Trusted third-party processors that help operate the website, including our Website Hosting Provider and Third-Party Email Delivery Service. All providers are required to process data securely and only under our instructions.
• Legal Requirements: Where required by law, regulation, court order, or fraud prevention.
• International Transfers: Some service providers may process or store data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

5. Cookies & Analytics

Our website uses cookies and similar technologies to ensure the site functions correctly and to understand how visitors use the site.

5.1 Strictly Necessary Cookies

These are essential for the website to work (e.g., security, page loading). We do not require consent for these.

5.2 Analytics & Performance Cookies

These help us understand how visitors use the site. We only place these cookies if you explicitly click "Accept" on our cookie banner.

Cookies may collect technical information such as:

• IP address
• Browser type
• Device information
• Pages visited

Where required by law, we request consent before placing non-essential cookies on your device. You can control cookies through your browser settings. View our cookie policy for more information.

6. Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy.

6.1 Mailing List Data

• Active Members: Retained for the duration of your active membership.
• Lapsed Members: Contact details are removed from the mailing list within 3 months of membership lapsing, unless you have specifically consented to remain on our mailing list.

6.2 Website Enquiries

Retained for 12 months from the date of resolution to allow for follow-up queries, after which they are permanently deleted.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing based on legitimate interests
• Withdraw consent where consent is used

7.1 Unsubscribing

Every email sent contains an unsubscribe link. You may opt out immediately using that link.

You may also request removal by contacting: info@rayleighcc.com

8. Children's Data

Our website is not intended to collect personal data directly from children. Any junior member contact data used for communications is provided by parents or guardians through our separate membership registration process.

9. Automated Decision Making

We do not use automated decision-making or profiling with website data.

10. Security

We take reasonable technical and organisational measures to protect website data, including:

• SSL encryption
• Software updates
• Access controls

However, no internet transmission is completely secure, and users acknowledge this inherent risk. In the event of a data breach affecting website data, we will follow UK GDPR breach notification requirements.

11. Third Party Links

Our website may contain links to external sites (such as Play-Cricket or social media platforms). We are not responsible for the privacy practices of those sites. Please review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and become effective immediately upon posting.

13. Complaints & Grievances

If you have concerns about how we handle your data, please contact our Data Protection Officer at info@rayleighcc.com.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):